FAQ

In here you can find answers to the most frequently asked questions. Just click on the question you are interested in and the answer will appear. If your question is not listed, you can request on our forum or contact us directly.

General

I am new to foreign exchange (forex) trading, is SUPERFOREXBOT.COM suitable for me?

Yes. Even if you have just started forex trading, you will find that our trading system is easy to use. That is because all systems come with an intuitive, easy to understand graphical user interface and are very well documented. Furthermore, our dedicated support team is always here to help you whenever you need help.

What is the required minimum deposit needed to use forex robot from superforexbot.com?

The minimum number needed depends on the type of Expert Advisor that you want to use, you can find the information on the EA detail page. The average minimum capital needed is 100USD.

Can I use your forex trading system (Expert Advisors) together with another Forex EA?

Yes, of course. Every forex EA we offer has its own id to identify the transaction. Therefore, there will be no conflicts with other EAs or your manual trades.

Are there minimum computer specifications?

If it is not specified on the product page, the minimum requirements are: 512 MB RAM, OS Windows 2003 or higher, 1.0 GHZ or higher processing speed, 100 MB disk space, internet connection with at least 100 Kbs transfer rate. It is advisable to use VPS (Virtual Private Server) for optimal performance and no fundamental issues like internet connection or power outage.

Payment and Shipping

What payment methods are offered?

We offer the following payment methods: PayPal, Skrill, Netteler, Perfect Money, Bitcoin, Western Union, Payeer & WebMoney.

How do I receive the www.superforexbot.com product?

As soon as your payment is processed, you will receive an e-mail from us with EA download link you purchase including all the required information.

Are there any recurring costs for the future?

Mostly there are no any recurring costs, depending on the license you receive. If you buy with unlimited/no expired license then the payment is only once.

 

Support dan Updates

What kind of support does www.superforexbot.com provide?

Our Support team will be there whenever you need it. Support is provided through Live Chat, Phone, E-mail, Remote Desktop Connection and through TeamViewer.

Do I have to pay for updates?

No, all updated versions are free.

How will I receive the updates?

Whenever a new version is available, a notice will be posted on the website www.superforexbot.com . You can then choose to install the updates or postpone the notifications and install the updates later on.

 

Brokers and VPS

Does EA/ Forex Robot fit with all brokers?

Yes, work all broker

Can I install the EA I bought on my VPS?

Yes, of course. You can install our trading software on your VPS